During the last three years we have worked diligently to keep our rates constant, however the operating costs for air cargo transportation have increased significantly and we find it necessary to make some adjustments to our rates in order to continue giving you the high quality of service you deserve.
Our primary interest is to serve you the customer with competitive market rates and top-notch service, which is why our mail rates, ½ kg package rates and customs handling rates will remain intact.
If you have any questions, please feel free to contact us through
online chat, email o by phone at 2208-4848 and our highly qualified customer service agents will be pleased to assist you.
Marketing Department
Aerocasillas S.A.
Fuel Surcharge Increase
Due to a increase in airline transportation cost from Miami to Costa Rica, Aerocasillas announce a 2% increase in the fuel surcharge. Effective May 10th, 2010 the fuel surcharge will be to 14%.
Fuel Surcharge History
Efective Dates
Fuel Surcharge
May 10, 2010
14%
December 17, 2008 - May 9, 2010
12%
November 17, 2008- December 16, 2008
15%
October 8, 2008 - November 16, 2008
18%
July 21, 2008 - October 7, 2008
21%
United States' ‘Black Friday' backs up gift shipments to Costa Rica
Santa appeared to be coming late this season after a Christmas shopping bonanza nearly collapsed the mail service from the United States to Costa Rica. New Published December 24, 2009 in The Tico Times
We have implemented an innovative tool that allows us to give priority handling to the packages you receive in Miami.
How it works?
Each time you place an Internet order and receive the tracking number (UPS, Fedex, DHL, USPS, etc.) from your supplier, you can pre-register your package information in MyAero.
Be sure to prealert all your packages so we can speed them through Miami and local customs, and assure their delivery even if your supplier accidentally forgets to include your account number.